BMW of Palm Springs

3737 E Palm Canyon Dr
Palm Springs, CA 92264
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BMW Maintenance Program

BMW Maintenance Program – Standard MPU

2017 Model Year & Newer Vehicles

All model year 2017 BMW vehicles and newer sold or leased by an authorized BMW center come standard with BMW Ultimate Care for the first 3 years or 36,000 miles whichever comes first and include the following maintenance items as indicated by CBS data and as outlined in the vehicle's Maintenance booklet:

  • Engine Oil
  • Engine Filter
  • Brake Fluid
  • Cabin Micro Filter(s)
  • Engine Air Filter(s)
  • Spark Plugs
  • Remote Control/Key Battery Vehicle Check
  • Fuel Filter (Diesel engines only)

BMW Ultimate Care is available to the exclusive benefit of the initial purchaser, owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program (AMP) vehicle, or BMW Group company vehicle from an authorized BMW center in the United States (including Puerto Rico). Coverage is not transferable to subsequent purchasers, owners, or lessees.

Optional BMW Maintenance Program Upgrade (MPIJ)

BMW offers the following MPU upgrade options for eligible vehicles:

  • 3136,000 Ultimate Care+
  • UltimateCare+1 (12 months)or 14,000 miles
  • Ultimate Care+2 (24 months) or 39,000 miles
  • Ultimate Care+3 (36 months) or 64,000 miles
  • Ultimate Care+ 4 (48 months) or 89,000 miles

2015 or 2016 Model Year Vehicle

For vehicles sold or leased on or after July 1, 2014, the BMW Maintenance Program is provided for the first 4 years or 50,000 miles whichever comes first. The BMW Maintenance Program is available to the exclusive benefit of the initial owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program (AMP) vehicle, or BMW Group company vehicle from an authorized BMW center in the United States (Including Puerto Rico). Coverage is not transferable to subsequent owners, or lessees.

Optional BMW Maintenance Program Upgrade (MPU)

The current owner/driver may also have the option to purchase a Maintenance Program Upgrade to extend the standard BMW Maintenance Program period by an additional:

  • 1 Year(12 months) or 25,000 miles
  • 2 Years (24 months) or 50,000 miles
  • 3 Years (36 months) or 75,000 miles

2015 & Earlier Model Year Vehicles

For vehicles sold or leased prior to July 1, 2014, the standard BMW Maintenance Program period, for eligible U.S.-specification BMW vehicles, applies to thefirst: 4 Years (48 months) or 50,000 miles, whichever occurs first, starting from the original in-service date.*

The BMW Maintenance Program period and the New Vehicle Limited Warranty both begin on whichever of the following dates occurs first:

  1. First retail sale or lease

OR

  1. First placement into service as a sales demonstrator, company vehicle, or Aftersales Mobility vehicle

Maintenance Program Upgrade Period

2015 & Newer MY Vehicles

Effective for Model Year 2015 vehicles sold or leased on or after July 1, 2014: The standard BMW Maintenance Program coverage is provided for the exclusive benefit of the initial owner, purchaser, or lessee from anauthorized BMW center. Accordingly, BMW Maintenance Program coverage, with one exception, is not transferable to subsequent owners, purchasers, or lessees.

Tire & Wheel Protection coverage includes:
  • Replacement of the tire if damaged due to a road hazard
  • Including glass, metal, potholes, debris nails, etc.
  • Includes tires with run-flat technology, Tires am never plugged or patched
  • Replacement of wheels if roadhazard damage prevents the tire from sealing to the wheel
  • Costs associated with the replacement of the tires and/or wheels, plus labor charges including mounting, balancing valve stems, tire disposal and taxes
  • Towing expenses reimbursed up to $100 in the eventol road hazard damage
  • Important coverage information:
    • A $50 deductible per claim willbe applied
    • Additional exclusions may apply, please see your agreement for specttic coverage details

Important coverage information:

  • Cosmetic wheel repair is limited to sanding, painting or refinishing the wheel without the need to apply additional material or bend/straighten the wheel
Tire & Wheel Protection with Cosmetic Repair includes the above and adds:
  • Cosmetic wheefrepair for damage such as nicks, scrapes and curb rash
Coverage exclusions apply:
  • Damage to tires with less than 3132" tread depth at the lowest point on the tire at the timeof damage
  • Cosmetic damage to wheels, unless the cosmetic repair option is purchased
  • Cosmetic damage to tires
  • Damage caused by vandalism

Available on new and Certified Pre-Owned (CPO) BMW vehicles when purchased in a package and available on New, Used, and CPO vehicles when purchased as a stand alone product. Your tires and wheels will be replaced using original equipment manufacturer (OEM) and OEM-approved tires and parts. Your coverage is not restricted by vehicle mileage and will continue even if you replace your tires

If damage occurs:
  • Services may be completed at any BMW Center in the United States or Canada
  • Replacement parts will be covered for the remainder of the contract term

BMW Tire & Wheel Protection is available for purchase within the BMW Protection Package or as a stand-alone product.

Coverage information:
  • Repairs dents and dings that inevitably appear on your vehicle through everyday driving
  • Dents and dings must be no larger than 4" in diameter and be within an accessible area located on a body panel of your vehicle
  • Permanently removes door dings and minor dents without harming your vehicle's factory finish
Convenient Protection:
  • With your convenience in mind, repairs can be performed at a BMW Center, at your home, or at your place of business
Comprehensive Coverage:
  • No limit on occurrences or claim benefits
  • No limit on thenumber of service calls
  • No mileage limitations
  • No deductible
Coverage exclusions apply:
  • Dents or dings that are larger than 4" ln diameter
  • Dents or dings that cannot berepaired by the Paintless Dent Repair process
  • Repairs that will affect or damage the vehicle's paint or finish
  • Dents or dings that have broken the paint or punctured the vehichle's metal
  • Coverage is limited to vehicles with steel or aluminum body panels

BMW Paintless Dent Repair is available on new and Certified Pre-Owned BMW vehicles. BMW Paintless Dent Repair is available for purchase within the BMW Protection Package or as a stand alone product

Coverage information:
  • Repairs chips and cracks caused by propelled rocks, road debris, and other road hazards
Convenient Protection:
  • With your convenience in mind, repairs can be performed at a BMW Center, at your home, or at your place of business
Comprehensive Coverage:
  • No limit on the number of service calls
  • No mileage limitations
  • No deductible
Coverage exclusions apply:
  • Damage to areas other than the front windshield
  • Stress cracks
  • Damage caused by hail, vandalism, or neglect
  • Repairs that will result in an obstruction of the driver's line of sight

BMW Windshield Protection is available on new and Certified Pre-Owned BMW vehicles, is available for purchase within the BMW Protection Package or as a stand-alone product.

Coverage Information:
  • If your BMW Keys are lost, damaged, or stolen, BMW Key
  • Protection covers the replacement of the key/remote up to $800 per occurrence
  • Taxi/rental vehicle/public transportationreimbursement (up to $75)
  • 24-hour home lock-out assistance and locksmith reimbursement {up to $100 per occurrence)
  • Replacement benefit for additional non-programmable keys on the key ring (up to $250 per occurrence)
  • Emergency message relay for up to three emergency contacts
Comprehensive Coverage:
  • No limit on occurrences
  • No mileage limitations
  • No deductible
Coverage exclusions apply:
  • If you did not receive two master keys at the time of sale or lease of the vehicle
  • If your keys are coveredby the manufacturer's, repairs or supplier's warranty or recall

BMW Key Protection is available for purchase within the BMW Protection Package or as stand-atone product

What is GAP?

BMW Guaranteed Auto Protection (GAP) helps to eliminate the worry of being caught "upside down" in the event an accident or theft renders your vehicle a total loss. If that happens your insurance company may only reimburse you for the assessed market value of your vehicle. Along with your insurance deductible can create a significant gap between the amount your insurer will pay you and the amount you owe on your loan.

Trust the evidence

The evidence is clear, common risks associated with theft, collision and natural disaster make the chances your vehicle will become a total loss greater than you think. With BMW GAP, you can leave loan deficiencies and insurance deductibles behind you.

Coverage information:
  • Waives the amount equal to the unpaid net balance of your loan less the actual cash value of your vehicle as determined by the primary insurance company
  • Includes coverage for up to $1,000 of your primary insutance deductible
  • Available on all loan amounts or any finance agreement. Loans over 150% of NADA value or MSRP will be re-amortized to 150% in the event of a claim. Terms over 84 months will be re-amortized to 84 months in the event of a claim.
  • Can be financed with 3rd party finance source.
  • Cancelable within 30 days for a full refund; after 30 days, refund will be calculated prorated less processing fees.
    • Waives covered losses up to $501,000.
  • Available on new and used vehicles.
  • Guaranteed Auto Protection Protects you from the Gap.
Coverage exclusions apply:
  • Any amount or terms exceeding theprogram maximums.
  • The following deductions taken by the primary insurer: Prior Damage Salvage, Missing Items, Excess Towing
  • Custom Equipment and Storage.
  • Total losses resulting from the Customer's dishonest, fraudulent or illegal acts {such as DUI), or those committed by the Customer's family member or other person acting under the Customer's authority.
  • Vehicles used for competitive driving, racing or aprohibited commercial purpose.
  • Commercial and fleet vehicles.

BMW GAP is available for purchase as a stand-alone product.

Coverage information:
  • Waiver of excess wear and use charges up to $5,000
  • No deductible
  • Missing parts up to $300 per occurrence

BMW Lease Protection allows far your vehicle to be turned in at any time prior to your original scheduled termination date. Benefits will also apply up to 6 months after the original scheduled termination date. This worry-free product is transferable to subsequent lessees and re leases are covered for a term of up to 24 months for an additional cost.

Minimize lease-end costs with these common coverage items:
  • Paint wear and exterior surface dents
  • Scratches, chips, pits or cracks
  • Discoloration, stone bruises and sand damage
  • Front and rear Wlndshleld and side glass chips
  • Interior upholstery surface rips, tears, stains and spotting
  • Carpet rips, tears, stains and spotting
  • Head lamps (including Bi-Xenon) and tail lamp assembles
  • Tail turn signal and brake light bulbs
  • Side and rearview mirrors {glass, surface and mechanical/ electrical)
  • Door, trunk and hatch handles
  • Front and rear door hatch and tailgate seals
  • Bumpers, bumper covers, step bumpers, and surrounding bumper trim
  • Name plate badges and hood ornaments
  • Factory audio equipment speakers, and systems
  • Navigation/display screen
  • Entertainment screens
  • Excess tire wear
  • Tiredamage such as,but not limited to, cuts, bulges, or severe curb rash
  • Mufflers and tailpipes
  • Corvertible tops, including trim and moldings
Coverage exclusions apply:
  • If your vehicle isused for competitive driving, racing or a prohibited commercial purpose
  • Any Itemized excess wear and use charge that exceeds $1,000
  • For charges caused by your wrongful or intentional acts
  • Excess mileage charges
  • Missed scheduled maintenance charges
  • Repairs done prior to contract termination
  • Alteration charges

BMW Lease Protection is available for purchase as a stand-alone product.